Last Updated: April 4, 2026

Far Supplies (“we”, “our”, “us”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, store, and safeguard your information when you interact with our website, visit our store, or contact us for products and services. By accessing or using our services, you agree to the practices described in this Privacy Policy.

1. Who We Are

Far Supplies
The leading supplier of premium gym machines and fitness equipment for both domestic and commercial use in Kenya.
Location: Krishna Centre, Woodvale Grove, Westlands, Shop B17
Phone: 0720 373 308
Email: sales@farsupplies.co.ke

2. Information We Collect

Personal Information

We may collect details that identify you as an individual, such as:
• Full name
• Phone number
• Email address
• Billing and shipping addresses
• Identification details provided during purchase or delivery

Usage Data

We automatically collect certain information whenever you browse our website, including:
• IP address
• Browser type and version
• Pages visited and time spent
• Device information
• Cookies and tracking pixels

Transactional Data

This includes:
• Order details
• Payment information processed through secure third-party payment systems
• Delivery information
We do not store full card details on our servers.

3. How We Use Your Information

We use your information in the following ways:
• Processing and fulfilling orders
• Providing customer support
• Responding to inquiries
• Improving our website, services, and product offerings
• Sending essential notifications such as order updates
• Sending marketing communication when you consent
• Ensuring security and preventing fraud

4. Cookies and Tracking Technologies

Our website uses cookies to support functionality and enhance your browsing experience. Cookies help us:
• Store your preferences
• Improve website performance
• Analyse site traffic
• Personalize marketing content
You may disable cookies through your browser settings, but certain website functions may be affected.

5. Sharing of Information

We do not sell or rent your personal information. We may share your data with trusted third parties such as:
• Delivery companies
• Payment processors
• IT and support service providers
• Marketing partners when you have given consent
• Government authorities when required for compliance purposes
All partners are required to protect your information according to Kenya’s Data Protection Act.

6. Data Security

We implement strong technical and administrative measures to secure your information from unauthorized access, loss, or misuse. While no system can guarantee complete security, we take all reasonable steps to safeguard your data.

7. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes described in this policy or as required by law. Once no longer needed, the information is securely deleted or anonymized.

8. Your Rights

Under the Kenya Data Protection Act, you may exercise the following rights:
• Access your personal information
• Request correction of inaccurate information
• Request deletion of your data where legally applicable
• Withdraw consent for marketing communications
• Request information on how your data is used
To exercise these rights, contact us through the details provided above.

9. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of third-party websites. We encourage you to review their policies before providing any information.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Updates will be posted on this page with a revised “Last Updated” date. Continued use of our services indicates acceptance of the updated policy.

11. Contact Information

For questions, concerns, or requests related to this Privacy Policy, please contact:

Far Supplies
Krishna Centre, Woodvale Grove, Westlands, Shop B17
Phone: 0720 373 308
Email: sales@farsupplies.co.ke