Last Updated: April 4, 2026

These Terms and Conditions govern your use of the Far Supplies website and any purchases, inquiries, or interactions you make with us. By accessing our site or purchasing from us, you agree to comply with these terms. If you do not agree, kindly refrain from using our services.

1. Company Information

Far Supplies
Krishna Centre, Woodvale Grove, Westlands, Shop B17
Phone: 0720 373 308
Email: sales@farsupplies.co.ke

Far Supplies specializes in supplying high end gym machines and fitness equipment for domestic and commercial use across Kenya.

2. Use of the Website

By using this website, you agree to:
• Provide accurate and truthful information
• Not engage in harmful, fraudulent, or disruptive activities
• Not misuse the website or attempt to gain unauthorized access
• Use the content for personal or business use without infringing on our intellectual property rights

All content, images, product descriptions, and branding belong to Far Supplies and may not be reproduced without written permission.

3. Product Information

We strive to ensure all product descriptions, pricing, and images are accurate. However, variations may occur due to manufacturer updates or display differences. Product availability may change without notice.

If a product is out of stock, we will notify you and offer an alternative or process a refund when applicable.

4. Pricing and Payments

All prices are listed in Kenya Shillings (KES).
Prices may change at any time without prior notice.

Payments may be made through:
• Mobile money
• Bank transfer
• Credit and debit cards (processed through secure third-party payment providers)

We do not store card details.

Your order is confirmed only after payment is received and verified.

5. Shipping and Delivery

We deliver countrywide.

Shipping fee applies from KES 1,000, depending on your location and the size or weight of equipment purchased.

Delivery timelines vary by location but are generally within:
• Nairobi and surrounding areas: same day or next day
• Major towns: 1 to 3 working days
• Remote areas: 3 to 5 working days

Delays caused by courier services, weather, or unforeseen events are beyond our control, but we will do our best to keep you updated.

6. Installation Services

Some fitness equipment may require assembly or on-site installation.
Installation can be arranged upon request at an additional cost unless stated otherwise for specific products.

7. Returns, Exchanges, and Refunds

Returns are accepted only under the following conditions:
• The item is defective, damaged, or not functioning as expected
• The issue is reported within 48 hours of delivery
• The product is unused and in its original packaging

Returns are not accepted for:
• Incorrect orders placed by the customer
• Change of mind after delivery
• Equipment damaged due to misuse or improper handling

Refunds, where approved, will be processed through the original payment method.

8. Warranties

Most equipment comes with a manufacturer warranty.
Warranty coverage varies by product.
Warranty does not cover damage arising from improper use, electrical faults, accidents, or unauthorized repairs.

Customers are responsible for reading and understanding warranty terms for each product.

9. Limitation of Liability

Far Supplies is not liable for:
• Misuse of equipment
• Injuries resulting from improper installation or use
• Losses caused by delays in delivery
• Damage caused by third-party service providers

Our total liability shall not exceed the amount paid for the product purchased.

10. Privacy

Your personal information is collected and processed according to our Privacy Policy.
By using our services, you consent to the collection and use of your data as outlined in that policy.

11. Third-Party Links

Our website may contain links to external websites. We are not responsible for the content, security, or practices of third-party sites. Users access them at their own risk.

12. Changes to Terms

Far Supplies reserves the right to update or modify these Terms and Conditions at any time. Updates will be posted on this page with a revised “Last Updated” date. Continued use of our services constitutes acceptance of the updated terms.

13. Contact Information

For questions, clarifications, or assistance regarding these terms, contact us at:
Far Supplies
Krishna Centre, Woodvale Grove, Westlands, Shop B17
Phone: 0720 373 308
Email: sales@farsupplies.co.ke